Privacy Policy

1. Information We Collect

Information You Provide

• Name, email, phone number
• Account credentials
• Wine preferences and notes
• Messages sent to sommeliers
• Subscription status

Automatically Collected Information

• Device type and OS
• App usage and interactions
• Push notification tokens
• Diagnostic and crash data

Payment Information

2. How We Use Your Information

We use your information to:

• Provide and improve the Service
• Personalize wine recommendations
• Enable notifications and messaging
• Manage subscriptions
• Ensure security and prevent fraud
• Comply with legal obligations

3. Notifications

You may receive:

• Event reminders
• Cellar alerts
• Sommelier messages
• Account and system notices

You can control notification preferences within the app.

4. Data Sharing

We may share data with:

• Cloud hosting providers
• Analytics and performance tools
• Notification delivery services
• Legal authorities if required by law

All partners are required to safeguard your data.

5. Data Retention

We retain personal data only as long as necessary to:

• Provide the Service
• Meet legal and regulatory requirements

You may request deletion at any time.

6. Data Deletion & Account Closure

You can:

• Request data deletion in the app
• Permanently delete your account

Deletion is irreversible and may take up to 30 days to complete.

7. Security

We use industry-standard security measures, including:

• Encrypted data storage
• Secure APIs
• Restricted internal access

No system is 100% secure, but we take protection seriously.

8. Children's Privacy

Ferments is not intended for users under 18. We do not knowingly collect data from minors.

9. International Users

Your data may be processed in the United States or other jurisdictions with adequate data protection standards.

10. Your Rights

Depending on your location, you may have rights to:

• Access your data
• Correct inaccuracies
• Request deletion
• Withdraw consent

Contact us to exercise these rights.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes through the app.